Services

Services

Understanding your business processes, identifying the right technology and services and mapping them innovatively is our perspective of a business service. The secret to our success has been our ability to listen to, think, innovate, apply and support our clients, therefore offering added value at every step in the service chain.

We also believe that good customer service is a vital aspect of our business. Our excellent record of repeat business from our clients is a testament to the trust and confidence they place in us. We believe that by consistently meeting or exceeding the expectations of our clients we can guarantee the continued growth and success of our company.

 

Business Process Management

“Yes, it Can Be Done”

ISL understands that the only industry that matters to you is your own. That’s why there’s no such thing as a generic industry solution from ISL. Our solutions are based on an in-depth knowledge of the processes that drive your business, no matter what size of business you have.

Our consultants are professional, technically proficient and deadline oriented. They are specialised in your industry, work in close collaboration with your team and will analyse your business as well as the working methodologies of each department.

The main tasks involved are systems analysis, design, documentation and optimization of your business processes. This will enable us to develop a customised solution for your corporate processes. ISL also use best practices in Project Management in order to ensure that your IT Projects are well-planned.

Application Development

“You Specify…we Deliver!”

ISL offers professional bespoke solutions developed using Microsoft .Net & Clarion Topspeed core technologies. Project work is carried out in close coordination with the client throughout the full development life cycle to ensure that the end result is a true representation of the defined business process. Some of the solutions we have developed are:

  • Insurance and re-Insurance
  • Transport Management
  • Travel Booking Management
  • Marine Crew Management
  • Advertising Agency Management
  • Web-based Job & Time Sheet Management
  • Sales Channel Budgeting
  • Vending Machine Management

All the above solutions are fully integrated with Eyesel Business Suite.

IT Services & Support

“We  manage IT”

Our partners at Eyetech Ltd strive to offer all kinds of IT services and solutions which best suit our various clients, large or small, regardless of their specialization.

They deliver IT Administration, Network Installations, Server Support, Desktop Support as well as numerous other services:

  • Managed Services
  • Service Level Agreement
  • Cloud Solutions
  • Network Installations & Upgrades
  • Backup & Disaster Recovery
  • Servers & Hardware
  • Networks
  • Software
  • Security
  • Project Management

Training

“Business Process Oriented Training”

ISL recognises the important role that training plays in a successful system implementation. To us, training is the key element in ensuring that a system is used to its maximum advantage. This is why we always take a business process training approach.

Users are trained specifically in the areas of the system associated with their day to day duties. This ensures knowledge transfer and practical hands on orientation. All courses are run by ISL consultants who have extensive knowledge of the system based on years of experience.