EYESEL Business Suite

Job Description

Who Are We?

Founded in 1994, our mission at Information Systems Limited is to provide the most comprehensive, cost-effective and innovative business software solutions through the cooperation of expertise and knowledge.

We are committed to delivering the highest level of value to our customers and providing a dynamic and challenging environment for all our employees. The group now employs over 65 professionals, services over 600 customers both locally and overseas and is ISO 9001:2015 certified.

Job Purpose

Provide client support and consultancy on our ERP product – Eyesel Business Suite (EBS) either onsite or remotely in a timely manner.

Duties and Responsibilities

  • Provide on-going software consulting ssupport to our clients in the form of application upgrades, training, customization, system enhancements
  • Manage escalated tickets raised internally or by client and liaise with product development team and help desk and providing resolutions where possible
  • Provide remote support, or on site as required
  • Assist in any phase in the software project life cycle as required

Qualifications, Skills and Experience.

  • An IT qualification is required
  • A business qualification or demonstrated knowledge of accounting fundamentals would be considered an asset.
  • Working with Microsoft SQL Server & Querying of data and knowledge of T-SQL
  • Report Writing using SAP Business Objects Crystal Reports 
  • Demonstrate knowledge in ERP solutions to meet business requirements and goals to fully utilise ERP system capabilities
  • Have at least 2 years’ experience in the industry performing a similar role using an ERP product

Other Personal Qualities.

  • Commitment to exceptional customer service and business improvement
  • Abilty to work effectively within a team environment where flexibility is essential
  • Effective communication, attention to details, time management, and analytical thinking
  • An ability to work with personal accountability for results and productivity

Other Requirements:

  • Ideally, the candidates will already be based in Malta and hold a valid EU working permit.
  • On the job training would be provided.

Salary will be commensurate with experience, expertise and knowledge.

24×7 Access to our corporate Learning Management System as part of an ongoing drive to Learn and Develop your career.

Access to corporate employee incentive & discount schemes.