Job Description
Who Are We?
Founded in 1994, our mission at Information Systems Limited is to provide the most comprehensive, cost-effective and innovative business software solutions through the cooperation of expertise and knowledge.
We are committed to delivering the highest level of value to our customers and providing a dynamic and challenging environment for all our employees.
The group now employs over 65 professionals, services over 600 customers both locally and overseas and is ISO 9001:2015 certified.
Job Purpose
The primary responsibility of this role will be to manage and support Print Solution and Report Generator activities, ensuring effective project delivery and system performance.
In addition to these core duties, the successful candidate will be introduced to other modules within the DMS system over time, with the expectation of eventually taking ownership of these areas.
The role will also include gradual involvement in the BI solution, particularly where SQL knowledge can be applied.
Duties and Responsibilities
- Lead and manage Print Solution tasks, ensuring timely and successful execution.
- Implementation of Print Manager application and associated product set within the scope of the job role, following
agreed standard procedures and practices. - Assist in Report Generator creation.
- Work collaboratively with internal teams to ensure integration and alignment across systems.
- Perform proper testing to make sure that the best reports are released.
- Address reported bugs as fast and efficiently as possible.
- Assist in user training.
- Assist in local and overseas implementations.
- Support and, over time, take ownership of additional DMS system modules.
- Gradually participate in BI solution development and support, with increasing responsibilities as familiarity grows.
Qualifications, Skills and Experience.
- A Qualification in IT at certificate/diploma level.
- Basic Programming Language Logics and Statements.
- SQL knowledge is an advantage, especially for future BI involvement.
- Strong communication, analytical, and problem-solving skills.
- Ability to learn new systems and take ownership of functional areas.
- Strong willingness to commit to and adhere to program/project deadline
- Familiarity with the Autoline system is considered a plus.
- Excellent command of Business English. Other languages such as French or Arabic would be considered an asset.
- Other on the job training would be provided as and when required. Such training would be discussed during
appraisals with the incumbent. Such training may be carried out internally, locally, or overseas.
Other Personal Qualities.
- Commitment to exceptional customer service and business improvement
- Ability to work effectively within a team environment where flexibility is essential
- Effective communication, attention to details, time management, and analytical thinking
- An ability to work with personal accountability for results and productivity
Other Requirements & Details:
- ISL is an equal opportunity employer.
- This is a full-time (40 hours per week) role.
- We are flexible and can offer fully remote or hybrid work arrangements subject to the following conditions.
A) If you are a TCN/EU Citizen already based in Malta, then you must have worked in Malta for at least 2 years in a similar position and hold a valid working permit and passport.
B) If you are a TCN/EU Citizen not based in Malta, then you will be offered to work for us ONLY in a fully remote manner. No relocation is available.
- On the job training would be provided.
Salary will be commensurate with experience, expertise and knowledge.
24×7 Access to our corporate Learning Management System as part of an ongoing drive to Learn and Develop your career.
Access to corporate employee incentive & discount schemes.