Autoline IMS

Importer Management System

The CDK Importer Management System (IMS) is a modular solution based around the Autoline Dealer Management System (DMS) and with specific import, export and distribution functionality.

The IMS Vehicles module provides full visibility of ordering and delivery pipeline, plus flexible tools to manage dealer incentives and rebates. The Parts Logistics and Warehousing modules support integrated handheld scanners. The Warranty Claim Control module provides claim validation with full control of goodwill costs and recall campaigns. In addition, CDK IMS fully integrates with the standard Autoline DMS, if required.

Factory Integration

CDK IMS incorporates extensive factory interfaces and supports electronic ordering, invoices, master data for vehicles and parts, and warranty claim processing.

Vehicle tracking and logistics

Gain complete visibility of vehicle orders, delivery pipeline and stock inventory from a single configurable display. Vehicle master data is stored with multi-currency and multi-country vehicle pricing. High volume vehicle sales pushed to the market or unit sales from free stock are supported.

Web-based distributor and
dealer portal

The web-based portal provides online real-time parts pricing and availability, vehicle stock availability, ordering and tracking, warranty processing and management for distributors and dealers.

CRM with integrated

A centralised CRM database with customer, company and vehicle records caters for the total market sector. Additional tools include scripted customer contact management with integrated telephony, email or SMS campaign facility and CSI feedback and scoring.

Parts Distribution

Sales order processing, inventory management, warehouse management and logistics, supported by wireless scanning, handles goods receipt, binning, warehouse movements, picking, packing and despatch. Parts distribution caters for bonded and non-bonded warehouse and stock and cost FIFO management.



Business Support

A fully integrated accounting module allows you to remain up-to-date with your financial position and performance. The report creation tool or third party data extract provide you with the key figures required to make informed business decisions. CDK IMS supports global operations with double byte or Cyrillic character options and supports multi—franchise, multi—currency and multi—country businesses.

*Please note: specifications and services described may vary dependent on software version and market availability.

Warranty Management

Importers are provided with the claim controls and validation checks to meet factory standards to minimise warranty differential costs.

Export sales and distribution

Distribution of vehicles and parts is supported with integration to shipping companies and customs control.


  • Conduct business more easily

    Simply and quickly place and track vehicle orders, manage parts supply and process warranty claims through the web baseddealer portal

  • Improve supply chain management

    Gain end-to-end visibility of vehicle pipelines and stock inventory throughout the supply chain

  • Increase warranty process control

    Streamline the warranty network claim process and achieve tighter claim controls to help reduce costs

  • Maximise efficiencies

    Speed up the receipt and dispatch of parts using wireless handheld scanners to help to reduce workloads

  • Stay in control of costs

    Easily manage costs with the integrated financial controls and accounting functionality

  • Enhance decision making

    Easy access to information and key performance indicators

  • Increase profitability

    Reduce user workload with greater business and asset control

  • DMS integration

    Increase operational efficiency through integrated and streamlined processes